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 Posté le: Mar Oct 08, 2013 4:18 am Sujet du message: Human Resources report: In-home seniors care poses |
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{Human Resources report: In-home seniors care poses staffing challenges for companies}
Elizabeth Shewchuk, founder and president of seniors care company Daughter for a Day (r) with Kathy Suffel,[url=http://www.michael-korshandbags-outlet.net]Michael Kors Outlet[/url], a realtor with Sutton West Coast Realty and Mark Senner, owner of Premier Mobility Health Products|漏 Dominic SchaeferBy Sean KolenkoTue Oct 1, 2013 12:01am PSTElizabeth Shewchuk, founder and president of seniors care company Daughter for a Day, didn't have to look far for the inspiration to start her business. It came from her family.The Vancouver-based business owner comes from a large family – five sisters and one brother – all of whom are scattered across the country, from Toronto to Vancouver.Her 87-year-old mother, however, lives by herself in Saskatchewan. Over the past few years her health has been declining. Her mother "had taken a few falls," said Shewchuk. She needed some help."The question was, How do you get seven kids to take care of one mother? The kids are all over the place," said Shewchuk. "We're all primary caregivers in one way or another, but we're all busy."A few years ago, her mother moved to Toronto to live with one of Shewchuk's sister. She would have some companionship again and help was close by if she needed it. The plan made perfect sense.But the move didn't work out as they'd hoped. Shewchuk said her mother missed her home in Saskatchewan. And she wasn't receiving the company the family envisioned she would – Shewchuk's sister and brother-in-law worked long hours.But from that trying situation came the motivation for Daughter for a Day. Shewchuk realized seniors want to stay at home where they're comfortable. They just need some outside help from time to time."Seniors need companionship and assistance more than anything. That was the root of this – it really came there," said Shewchuk. "My company would fix that."Daughter for a Day offers in-home help – employees are known as care companions, according to Shewchuk – for seniors ranging from helping them do their shopping, driving them to appointments or assisting with chores around the house.Although the responsibilities can vary from senior to senior, the job is a simple one, Sewchuk said. All it takes, at its core, is caring about the welfare of seniors.But that doesn't mean Shewchuk has an easy time finding employees. Finding dependable, long-term staff is challenging. In-home seniors care doesn't always, if ever, offer a full-time workweek,[url=http://www.michael-korshandbags-outlet.net]Michael Kors Handbags[/url], Shewchuk said. Shifts are only two or three hours long, two or three times per week."The hours aren't always there," said Shewchuk. "This isn't a 30- or 40-hour week."Marina Taylor, human resources manager for Home Instead in Vancouver, another provider of in-home care for seniors, said she faces the same trouble. Like Daughter for a Day, Home Instead offers various in-home services such as light housework and assistance with grooming. As a result, they too only offer part-time work."In a hospital, there is always someone in the room. But in-home support is about clients – the number of clients," said Taylor. "Regular hours can be tough to get."Attracting employees can also be achieved through accreditation, according to Eric and Jocelyn Macdonald at Premier Homecare Services (Vancouver Westside)."The public can rely on the standards of Accreditation Canada to be assured that caregivers helping their parents with home care have been vetted, oriented and supervised properly," said Eric Macdonald. "Canada has no regulations on home care, so you should ask if the company you are hiring is accredited."Accreditation is one of the ways for health services organizations to regularly and consistently examine and improve the quality of their services, Macdonald said."These standards examine all aspects of health care, from client safety and ethics, to staff training and partnering with the community."Another component of helping seniors stay in their homes is providing the various pieces of medical equipment needed to make that stay as comfortable as possible.Mark Senner, owner of Premier Mobility Health Products, travels across Vancouver and the North Shore – in his mobile, cube van office – selling everything from canes and crutches to hospital beds and elevators.Senner said his company provides "thousands" of different pieces of equipment to seniors struggling with a host of different issues. Each client, he said, is different from the last and can require unique equipment.But regardless of the specifics of a senior's situation, added Senner, the goal for each senior is the same – staying home."People have always wanted to stay,[url=http://www.michael-korshandbags-outlet.net]Michael Kors Handbags Outlet[/url]," said Senner, who partners with companies such as Daughter for a Day to reach seniors."There is some value to a seniors home, but people just want to stay in their homes."This year,[url=http://www.michael-korshandbags-outlet.net]michael kors canada[/url], Senner is going back to the classroom to better understand how to better serve seniors by becoming a Certified Aging-in-Place specialist. Society is getting older and, as a result, seniors care will become even more important, he said. More training will only help."The wave is just starting; our baby boomers are turning 65," he said."There is a huge demographic shift on the way. It is vitally important we educate ourselves as practitioners." •Tags: health, standards, welfare, human resources, employee, aging, Vancouver, regulation
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